Enrollment Policies

Please visit our EventBrite page to register for our programs.

If paying by check or money order, please email us or call our office number, 212.315.3010. Space may not be reserved until payment is received in full. Download the registration form here.

Email us for more info.

In-Person Summer Camp 2021 Cancellation Policy
As COVID-19 is a fluid situation, please take into consideration before you register for an in-person camp, that travel restrictions and the virus surge may change in your part of the country. 

Students who are feeling ill or have had exposure to COVID-19 should not report to camp. In this instance, a credit may be used towards an online or in-person 2021 or 2022 camp program.

If you are out of the quarantine period and there is room in an online or in-person 2021 camp, you may move into that summer program. A credit for the balance may be used toward an in-person or online 2022 camp.

If A Class Act NY decides to cancel a summer 2021 in-person program because we deem it unsafe, or NY state guidelines and restrictions have changed, you may either move into an online program if there is space, or keep a credit on file with us that does not expire. Should we cancel a program, there are no restrictions on the credit.

Refund Policies
All Programs including Workshops, Classes, Camps, Showcases, Cabarets, Private Lessons, Productions & More: All programs are non-refundable and non-transferable. However, credits will be given for 1 calendar year in the city or state where the program was to be held if we can replace the student with another student from a wait list. Refunds will only be given to International Families if we can replace the student. Additionally, credits are good for 1 use, only. Once a credit is used to place a student in a class, it can no longer be applied to another class. For example, if you have a credit and want to use it toward another program but then realize you are not available for said program, the credit will be forfeited.

In the unlikely event that A Class Act NY cancels a program due to inclement weather or unforeseen circumstances, full refunds will be issued. You will be notified by phone and/or email. If you choose to put the money toward a future class, you may do so within that calendar year based on availability. This credit will be good for the city / state the program was to be offered in.

If you are a no show on the day of class, you will not be given a refund or credit under any circumstances.

Due to the unique opportunity to work with a professional Broadway instructor, we are unable to credit private lessons for no-shows or cancellations within 24 hours of the lesson.

If booked in a studio (Ripley Grier, Pearl Studios, etc.), cancellations within 48 hours, the room rental fee cannot be credited due to the policies of the studios we work with.
Cancellations within 24 hours will not be credited for either the lesson fee nor the room rental fee.

Payment for any recurring lessons (weekly, bi-weekly, monthly, etc.) is due 48 hours before the lesson. If a cancellation is made within 48 hours, the client is responsible for the full payment- no refund or credit will be given. Private lessons with our coaches will not be secured until full payment is made.

Payment Plans: If you are on a payment plan, you are responsible for paying the full tuition.

Multiple Workshops in 1-Weekend Policy: Multi-session workshops held over the course of one weekend are not considered sold out out until all sessions are individually sold out.

Sick Student Policy
If a student has stayed home from school the day of a private lesson or class, we reserve the right to send them home. Additionally, should a student start to feel ill during a program and are unable to work, we will send them home. If the student is a minor and there is no one home, they will be monitored by a teaching assistant. Please do not bring sick students to a program.

Sick Teacher Policy
If you are registered to take a private coaching session and the teacher is ill, we reserve the right to cancel the day of the lesson. All privates will be re-scheduled.

Behavioral Issues
We reserve the right to send a student home who is not behaving or is uncooperative. If the student is a minor and there is no one home, they will be monitored by a teaching assistant.

Broadway Birthday Bashes
To schedule a birthday party, you must call our office to secure the date. Once you have settled on a date, a $200 non-refundable deposit is due. Deposits can be made via check, money order or online. In the event of inclement weather, illness or other unforeseen circumstances, we will work with you to re-schedule the party. However, a penalty will be applied in order to cover the space rental.

Returned checks or disputed credit card charges
A Class Act NY applies a $30 penalty for any returned checks.

Parent Attendance
Parents are not permitted to view Classes or Workshops as this may discourage or interfere with our students’ performance, with the exception of our Broadway Birthday Bashes.

Video Cameras & Photographs
A Class Act NY reserves the right to video or photograph ACANY events for publicity and teaching purposes.

Waiting lists for sold-out classes
Join our waiting list via email or phone. Waiting lists are on a first come, first serve basis.

Liability & Indemnification
A Class Act NY is not responsible for and indemnified against any injury and/or theft that may occur during our events.

Faculty & staff
Our teachers and special guests are professionals working in the entertainment industry. Considering they are often in high demand, we reserve the right to assign substitutes to teach workshops and classes if necessary.

A Class Act NY reserves the right to cancel or consolidate any program due to low enrollment.